Promise History
2.07.001 - “The CAQ will] [r]educe bureaucratic red tape for Quebecers[.]””
29-Apr-2023
« La nouvelle plateforme SAAQclic continue de connaître des ratés deux mois après son lancement, malgré la promesse de la Société de l’assurance automobile du Québec (SAAQ) d’un retour à la normale d’ici la fin avril. »
Le portail SAAQclic connaît encore des ratés - Radio-Canada
08-Mar-2023
“One union and several opposition parties are calling on someone to bear the blame for the customer service crisis plaguing Quebec’s automobile insurance board — and they’re looking at the provincial government. On Tuesday, Quebec Transport Minister Geneviève Guilbault announced she was cutting short a trip to Europe to return home and deal with the problem. Last weekend, Guilbault announced that starting Monday, the SAAQ would get additional personnel and step up measures to counter long lineups of frustrated drivers waiting for services because of issues with its the new online customer service portal called SAAQclic.”
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