Promise History
2.07.02 - “In its second term, the CAQ government [will create] a simple, efficient app to access key government services. Quebecers will soon be able to renew their health insurance card and driver’s license with a few simple clicks online”
14-Nov-2023
The platform continues to drag its feet and lack flexibility in the services it offers.
« Il y a quelques éléments qui seront pris en compte par nous et par d’autres dans les grands virages», a dit M. Ducharme qui précise qu’il faudra «mieux prévoir les mesures d’atténuation» à l’avenir »
SAAQclic: un fiasco qui a coûté près de 40 M$-Journal de Montréal
30-Apr-2023
« La nouvelle plateforme SAAQclic continue de connaître des ratés deux mois après son lancement, malgré la promesse de la Société de l’assurance automobile du Québec (SAAQ) d’un retour à la normale d’ici la fin avril. »
Le portail SAAQclic connaît encore des ratés-Radio-Canada
08-Mar-2023
“One union and several opposition parties are calling on someone to bear the blame for the customer service crisis plaguing Quebec’s automobile insurance board — and they’re looking at the provincial government. On Tuesday, Quebec Transport Minister Geneviève Guilbault announced she was cutting short a trip to Europe to return home and deal with the problem. Last weekend, Guilbault announced that starting Monday, the SAAQ would get additional personnel and step up measures to counter long lineups of frustrated drivers waiting for services because of issues with its the new online customer service portal called SAAQclic”
Add a comment
Use your Facebook account to comment on this thread and join the discussion!